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Overview

Business
Contact center AI
Founded
9 years ago
2017
Employees
220
Valuation
Not available
Company type
Private - Venture-Backed

Observe.AI is a Contact center AI company with 18 job openings. 220 people work at Observe.AI. The company was founded in 2017.

Jobs

Open jobs
18
Top Job Categories
Jobs
1.
Sales
5
(28%)
2.
Engineering (Software)
4
(22%)
3.
Artificial Intelligence
2
(11%)
4.
Customer Success
2
(11%)
5.
Design (Product)
1
(6%)
Top Job Locations
Jobs
1.
🇺🇸 United States
12
(67%)
2.
🌎 Remote
9
(50%)
3.
🇮🇳 Bengaluru, India
4
(22%)
4.
🇮🇳 India
4
(22%)
5.
🇺🇸 San Francisco Bay Area
3
(17%)
Top Tech/Tools Mentioned
Jobs
1.
Anthropic
5
(28%)
2.
Claude
5
(28%)
3.
Salesforce
5
(28%)
4.
Python
4
(22%)
5.
GPT
3
(17%)

Financials

Valuation
Not available
Most recent funding
4 years ago
Total funding
$214 million
Lead Investors - Seed
Emergent Ventures
Y Combinator logoY Combinator
Lead Investors - Series A
Nexus Venture Partners
Scale Venture Partners

Culture

Employee sentiment
Would recommend company
29%
100+ reviews
Sources: TrueUp, Glassdoor, Blind
Worse than 96% of tech co's
Approve of CEO
Swapnil Jain
37%
Sources: TrueUp, Glassdoor, Blind

People

Employees
220
Source: Workforce.ai
Employee growth
-16.7%
past 12 months
Source: Workforce.ai

Rankings and awards

Forbes America’s Best Startup Employers logo
Forbes America’s Best Startup Employers
2026
#237
Forbes America’s Best Startup Employers logo
Forbes America’s Best Startup Employers
2025
#140
Forbes America’s Best Startup Employers logo
Forbes America’s Best Startup Employers
2024
#433
The Information 50 Most Promising Startups logo
The Information 50 Most Promising Startups
2020
Compare to other companies
Job openings
18
Employees
220
Founded
9 years ago
Valuation
-
Trajectory Score
-
Job openings
2
Employees
-
Founded
10 years ago
Valuation
-
Trajectory Score
-
Job openings
-
Employees
-
Founded
13 years ago
Valuation
-
Trajectory Score
-