Overview
TrueUp
Trajectory Score
97
/100
Trajectory Rank
Business
AI for customer support
Founded
4 years ago
2023
Valuation
$4.5 billion
Company type
Private - Venture-Backed
Decagon is an AI for customer support company with 113 job openings. It is currently valued at $4.5 billion as a private company. The company was founded in 2023.
Jobs
Open jobs
113
TrueUp
Rank
#393
Top Job Categories
Jobs
1.
Engineering (Software)
36
(32%)
2.
Business Operations & Program Management
16
(14%)
3.
Sales
13
(12%)
4.
Sales Engineering
13
(12%)
5.
Product Management
10
(9%)
Top Job Locations
Jobs
1.
๐บ๐ธ United States
92
(81%)
2.
๐บ๐ธ San Francisco Bay Area
64
(57%)
3.
๐บ๐ธ New York City
33
(29%)
4.
๐ฌ๐ง London, UK
15
(13%)
5.
๐ฌ๐ง United Kingdom
15
(13%)
Top Tech/Tools Mentioned
Jobs
1.
LLM
28
(25%)
2.
Python
22
(19%)
3.
Salesforce
15
(13%)
4.
Terraform
14
(12%)
5.
Google Cloud
13
(12%)
Financials
Valuation
$4.5billion
Tech Unicorn
Last round - Mar 2026
Latest secondary valuation
$3.0billion
33% from last round
Estimate as of Jul 1, 2026
Data source: Notice.co
Most recent funding
4 months ago
Total funding
$481 million
Actual value 'created' (valuation - total funding)
+$4.0 billion
Lead Investor - Series A
Products
Product adoption by Ramp customers
Fast growing
Most switched to
Adoption rate
10%
7% YoY
Category rank
#4
AI Support Bots
Culture
Employee sentiment
Data not available
Rankings and awards

Lenny 100
2026

2026

2026

CNBC Disruptor 50 #38
2026

Forbes AI 50
2026
Layoffs
No known layoffs
Policies
Open jobs that are remote
6% (7 jobs)
H1B sponsorships (2025)
7


